The technology behind this revolution is WebRTC, which allows real-time communication to happen from any app or website, far more efficiently than traditional VoIP.
It's no secret that fixed and mobile telephony has lost its monopoly on real-time communication, which has shifted to internet-based platforms, such as social networks or CCaaS solutions. Real-time communication is booming, with voicebots replacing agents and video being used daily by millions of people.
The technology behind this revolution is WebRTC, which allows real-time communication to happen from any app or website, far more efficiently than traditional VoIP.
Using WebRTC technology in its products, Khomp provides the entire infrastructure to establish a call between your organization and your customer directly from your website or app, enriching the interaction with metadata that enables hyper-personalized service.
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