AI Answering Machine Detection

In outbound operations such as telemarketing and collections, time is money. By using predictive dialing strategies, contact centers have evolved, and today, any drop in productivity can have a significant financial impact.

In this context, the automatic identification and discard of unproductive calls, such as carrier messages and mobile voicemail, have become essential. By reducing the transfer of unproductive calls to agents or IVRs and being accurate to avoid wasting productive calls by mistake, the precision of classification algorithms directly impacts the operation's results.

THE BEST Answering Machine Detection ON THE MARKET

Furthermore, the system’s accuracy prevents customers from answering erroneously classified calls, helping to improve the consumer experience and strengthen the effectiveness of interactions in the service environment.

WHY ADOPT KHOMP'S Answering Machine Detection?

Reduction of telephony costs with unproductive calls, thanks to unbeatable accuracy.
Precision in detecting human responses. With no wasted calls, get more responses per attempt.
Maintain top performance even in constantly changing scenarios, thanks to the use of Artificial Intelligence.

SaaS

Legacy Connectivity

Gateways and appliances

Appliances

Gateways

UMG Line

KMG Line

AI Answering Machine Detection

THE BEST Answering Machine Detection ON THE MARKET

WHY ADOPT KHOMP'S Answering Machine Detection?

SaaS

Legacy Connectivity

Gateways and appliances

Appliances

Gateways

UMG Line

KMG Line

THE BEST Answering Machine Detection ON THE MARKET

WHY ADOPT KHOMP'S Answering Machine Detection?

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