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Managed Services

Managed Services

Khomp’s Managed Services, also known as Managed Services, operate as a proactive supervision that ensures the availability and continuous performance of your operation. This type of support is highly valued by companies that need 24/7 interoperability.

Another advantage is the economy, with a fixed monthly cost, Managed Services offer a series of benefits, including the reduction of risks associated with the dependence on a single individual or the possibility of absences, such as vacations, sick leave or layoffs.

In addition, Khomp provides a highly specialized service in the client’s infrastructure, guaranteeing satisfaction and excellent teamwork with the on-site team!

See how our
professional services work

Proactive Monitoring

  • Monitoring platform availability and performance.
  • Configuration and management of events and alarms
  • Daily and frequent verification routines

Operation

  • Platform configuration and support:
  • Incident and support request management
  • Platform operational management
  • Problem management
  • Change and risk management
  • Version installation
  • Version control and documentation
  • Backup control