Khomp participated in CONAREC 2024, the largest global event focused on Customer Experience (CX), held in São Paulo on September 10th and 11th. Over the two days, the company reinforced its role as a leader in innovative telecommunications solutions, showcasing advanced technologies that meet the demands of contact centers and telecom operators.
Visitors to the Khomp booth had the opportunity to speak with specialists about cutting-edge solutions such as:
- AI-based Call Classification: Considered the most advanced in the market, allowing greater efficiency in identifying and managing calls.
- Robocall Blocking: Essential technology for protecting operations from unwanted calls and fraud.
- Compliance with Anatel Regulations: Solutions that ensure conformity with the latest telecommunications regulations in Brazil.
- Cloud-centralized Telecom and Managed Services: Offering flexibility and centralized control for companies of all sizes.
- Intelligent Transcription and Textual Search for Contact Centers: Tools that bring more agility and accuracy to customer service.
- Information Security and LGPD Compliance for Voice: Ensuring privacy and data protection in accordance with Brazil’s General Data Protection Law (LGPD).
- WebRTC: Technology that enables voice directly on websites, applications, apps, and for contact center agents without the need for traditional telephony.
The event was also a valuable opportunity to strengthen ties with partners and clients, as well as to present innovations that are shaping the future of telecommunications.
“Being with our customers was the best part of CONAREC! Thank you for being with us throughout Khomp’s long journey,” said Giancarlo, CEO of Khomp.